Services

Advice Line:

24-hour Telephone Advice Line and Email Service:

The perfect way to find a solution to any employment problem, to simply check a fact, or get the reassurance of a second opinion on a complex issue or complicated legislation.

Staff Management:

Human Resource Policies, Procedures and Practice

Devise policies, procedures and practices in line with statutory and best/ ‘right’ practice requirements to protect your business before, during and after the employment relationship.

Employment Terms and Conditions

Create, review and revise Contracts of Employment, offer letters, staff Handbooks, record changes in terms and conditions, status, duties and responsibilities during the employment relationship including termination.

Workforce Planning

Help to ensure you have the ‘right people with the right skills in the right place at the right time’. Profiling your current workforce; qualifications, Skills, diversity and capacity, to deliver your key priorities whilst also identifying any ‘hot spots/ skills gaps’ which may require a ‘workforce development action plan’.

Recruitment and Selection

Devise recruitment policy, selection criteria, interview structure and support interview panels.

Performance/ Conduct Management

Create a performance management solution through identifying a process that is suitable to your individual culture, objectives and specific outcomes; appraisals, capability as well as disciplinary issues/ solutions.

Absence Management

Set up procedures, templates and policies to monitor, record and manage attendance, including Occupational Health referrals.

Terminations

Set up procedures, templates and policies to manage the process of ensuring staff leave your organisation fairly and professionally.

Employment Law/ Tribunal Assistance:

Employment Law

Audit, develop and maintain existing documentation, policies and practices to ensure statutory compliance to all UK/ European legislative requirements.

Industrial Relations

Investigate complaints, facilitate consultation sessions, dispute and conflict resolution.

Law Bulletin

Provide regular updates on current/ developing employment law obligations.

Employment Tribunal Support

Provide 'cross border' (Scotland/ England & Wales) procedural advice as well as compiling any required responses to a Tribunal Application and associated assistance thereafter.

Learning & Development:

HR Courses for Managers and staff designed to meet the specific needs of your organisation and which can be delivered at your premises or a venue of your choice.

All such courses are designed with your input and delivered by practitioners with a specific knowledge of the particular field.

Workplace Mediation:

When conflict at work escalates into a dispute, communication can become difficult or break down altogether.

HR Direct can provide independent, impartial workplace mediation to facilitate the chance of restoring healthy working relationships without the use of formal procedures.

Independent Investigations:

When regretablly a formal investigation is called for, beit into allegations of bullying, harassment, discrimination, part of disciplinary/ grievance procedures or into allegations or complaints from customers, clients or services users, then an impartial (independent) and trained investigatior is essential. HR Direct can provide experienced independent investigators to complete such a difficulat task and report their findings; ensuring a confidential, timely, professional, sensitive and impartial focus throughout.